I give my consent to the processing of personal data according to the European Regulation on the processing of personal data (GDPR - Reg. U.E. 679/16).
Privacy policy
This Privacy Policy of Ambrosini Autoservizi, headquartered at Strada Marosticana, 82 - 36100 VICENZA, (Data Controller) is intended to provide a full explanation of the company’s data protection policy in relation to the services available from Ambrosini Autoservizi through the website ambrosiniviaggi.it.
Ambrosini Autoservizi takes data protection and the confidentiality of your data very seriously. The principles outlined below form the basis for the processing of users’ personal data by Ambrosini Autoservizi.
Your details will only be collected where necessary, and always in accordance with current laws. Ambrosini Autoservizi will always provide clear information about the way in which your personal data is used. We are always willing to inform users about the data we collect, how we use it, who we share it with, and the department you can contact if you have any queries.
Ambrosini Autoservizi takes all the necessary measures to protect users’ data against unauthorised use, and processes all data securely in accordance with all the applicable data protection laws and regulations. We collaborate with the data protection authorities and always act in accordance with the generally-accepted principles regarding the protection of personal data.
You may, at any time, exercise your rights under Article 50 et seq of Regulation (EU) 679/2016, including the right to obtain, from the data controller, access to your personal data, their rectification or erasure, restriction of processing, and the right to object to the processing of your data for legitimate reasons. You also have the right to data portability. Your rights may be exercised by telephoning 0444/922076 or by sending an email to ambrosini.paolo@ambrosiniviaggi.it. If you find that your rights have been infringed, you can contact the competent regulatory body, in accordance with Article 77 of Regulation (EU) 679/2016.
DATA PROCESSING AND USER CONSENT
Ambrosini Autoservizi will only collect, use or disclose your personal data in full accordance with the law. In most cases, Ambrosini Autoservizi will expressly request the user’s consent; in other cases, the user’s consent can be deduced from their actions and behaviours. Ambrosini Autoservizi may ask users to provide additional consent if they need to use their personal details for purposes not declared in this Privacy Policy. This consent is not obligatory but if it is not provided, the user may not be able to participate in specific activities.
PLACE OF DATA PROCESSING
The processing operations relating to the services on this Website will take place at the headquarters of Ambrosini Autoservizi The operations will only be carried out by authorised personnel, or by persons carrying out occasional maintenance works. The data taken from the Website may be disclosed to our technology and business partners, who we rely on to fulfil the requested services. Personal data supplied by users submitting requests for information (the sending of informative materials, replies to queries etc.) or other communications such as orders, will also be made available to the designated Data Processors, who will only use the data to fulfil the requested service, and only where necessary for that purpose (the provision of services requested via the technology or business partner).
PROCESSED DATA
“Personal data” in the context of this Privacy Policy refers to informational pieces of information that may enable you to be identified. In general this includes information such as the user’s name, address, username, email address, telephone number and other information such as IP address, spending habits, preferences, or information about your lifestyle, hobbies or interests.
Browsing data
The information systems and software procedures used to operate this website will, during the course of their normal functioning, record certain data, the transmission of which is implicit in the use of internet communication protocols. This information may, by its nature and by means of elaboration or matching with data held by third parties, enable the identification of the computers logging onto the website. This category of data includes the IP addresses or domain names of computers used by users connecting to the website, the URI (Uniform Resource Identifier) of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, failed, etc.) and other parameters about the operating system and the computer environment. This data may be provided to the judicial authorities to verify liability in the event of crimes committed through the website, or computer crime against the site.
Data given voluntarily by the Users
The optional, express and voluntary submission of personal data for obtaining specific services, or to request information through the relevant channels on the website, will mean that the sender’s details as included in the requests, will be stored, in order to respond to them. You may decide not to provide your data but in that case, Ambrosini Autoservizi may be unable to meet all or part of your request.
Data relating to unregistered Users
Information generated by Users visiting the website ambrosiniviaggi.it without registering (or, even if registered, who are not actively browsing), which are used to enable the User to optimise their browsing experience, for statistical analysis or for the customisation of content – including advertising content – may be used by Ambrosini Autoservizi at other times to add to the information given by the User at the time of registration. For more information about the technologies that allow us to offer the services described above, please read our Cookie Policy below.
Registered User Data
Ambrosini Autoservizi uses technologies that allow it, thanks to the interrogation of an ID (in alphanumeric form), to track the navigations of registered users who access the site from various browsers or from different devices (eg computer, tablet, smartphone), in order to present to the same users products similar to those displayed or purchased, regardless of browsers or devices used from time to time.
When Registered Users give their consent to the processing of their data for direct marketing purposes, Ambrosini Autoservizi can process the data related to the operations and visualizations they have performed on ambrosiniviaggi.it to inform them via e-mail of the fact that they are produced by them. included in the cart, but not yet purchased, are still available (allowing them to complete the purchase quickly and safely) or to offer them via e-mail the same products or similar products (re-marketing). When Registered Users give their consent to the processing of their data for profiling purposes, Ambrosini Autoservizi can process data related to their consumption choices (ie the subject of purchases and amounts spent), to adjust as much as possible the offer to their profile and their needs.
Data on payments
With regard to payment data, Ambrosini Autoservizi limits itself only to receiving information from the digital payment companies and institutions responsible for credit card payments for information on the status of the payment (successful / refused). All details on the prepaid card (such as PayPal) or on the credit card are stored by the entities that manage the related service, which are not authorized to use for other purposes the personal data received through ambrosiniviaggi.it.
PURPOSE OF THE PROCESSING OF PERSONAL DATA
Ambrosini Autoservizi may use the personal data of users to examine the use of the Site, products and services, analyze the effectiveness of our advertising, promotions and competitions, customize the experience on the site and to examine (anonymously and aggregated ) statistics relating to the activities on the website, simplify the use within it and better adapt it to the interests and choices of the user, speed up his future activities and experiences on the site, contact him about products and services that might interest him, if he has given his consent.
Ambrosini Autoservizi may use the personal data of users to suggest products or services that may interest them, offer them the opportunity to participate in contests or promotions. The user may refuse to receive communications from Ambrosini Autoservizi at any time. Any direct marketing communication that Ambrosini Autoservizi sends will provide the information and the means necessary for the waste itself. User data may be used to provide products or services that users require.
1. Procedures and time of registration: if you've decided to join a tour and have received complete information, you must send written confirmation by filling in the registration form available at www.palladiooverview.it
2. Payment: When you have chosen to participate in that tour, you can pay choosing one of the following options: - bank transfer addressed to AMBROSINI VIAGGI E VACANZE SRL, Via Legione Antonini 147, 36100 Vicenza - Italy
Bank Account: Unicredit Banca Spa, IBAN code: IT 58 G 02008 11803 000005551449, BIC SWIFT Code UNCRITB1N19
- Cash directly to the hotel or to the driver
- Credit Card, Cartasì/Visa/Mastercard
3. Dates and duration of the program: the duration of the program is indicated in each program. Ambrosini Viaggi e Vacanze reserves the right to make changes in the program, where appropriate and for the good organization of the program itself.
4. Withdrawal and Refunds: The participant has the right to terminate the contract by registered letter, telegram or fax: withdrawal begins as soon as notification is received by the offeror. In case of withdrawal, the price of the excursion will be refund according to the following percentages of the total cost: 50% if the cancellation occurs more than 45 days before departure date, 80% if the termination occurs between 45 and 15 days before departure date, 100% after that date. No refund in case of expenses incurred by the participant as a result of violations of the law of the host country. Under D.L. 15/01/92 n.50, the participant who has signed the contract by mail or otherwise outside the Ambrosini Viaggi e Vacanze office, has the right to terminate the contract by sending a registered letter with return receipt to Ambrosini Viaggi e Vacanze srl within ten days of the contract hereof. Ambrosini Viaggi e Vacanze will refund the amounts received within thirty days from the date of the letter.
5. During the trip participants are covered by TPL insurance.
6. Variation of the program: in case the organization needs to vary significantly one or more key elements of the contract, the participant, who will be given immediate written notice, may accept the offer or withdraw without payment of any penalty within two working days of notification. The sum paid will be refunded within seven working days from the date of cancellation. Where, after departure, a proportion of the services cannot be delivered, the organization will provide alternatives with no burden to the participant, or refund the difference between the services originally planned and those carried out. If it is not possible to make such arrangements or the customer will not accept it, for a justified reason, the organization will reimburse the difference between the cost of benefits provided and those actually provided until the early return, offering the customer a suitable mean of transportation to get to the starting point.
7. Travel Contract: The contract will be governed by the terms which the contractor certifies the acquirement of full knowledge and agrees them, given - not only in this form - even in brochures, pamphlets and documents explaining any of the packages. The contract is also governed by the CCV 27/12/77 enforced by Law No. 1084 and by Legislative Decree 206/05. The organizer undertakes, in accordance with Art. C.2 87 of Legislative Decree 206/05, to provide all necessary information in writing before departure, and in particular address and telephone number of foreign representatives, so as to allow the participant to contact them in case of need.
8. Responsibility of the organizer: The organizer is liable for damages resulting from total or partial performance of the contract, whether they are performed by himself or by third party service providers, unless he proves that the event is derived from the fact that the consumer or a third unforeseeable or unavoidable, or by a fortuitous event or force majeure. This liability is limited by Article 94 and Article 95 of Legislative Decree 206/05. The organizer has the right to subrogate in all rights and actions to the third parties in charge, payable to the participant who has been compensated. The participant must provide the organizer with all documents, information and facts in its possession relevant to the exercise of the right of subrogation against third parties responsible for damage and be liable to the organizer of the injury caused to the right of subrogation.
9. Warranties and complaints: Ambrosini Viaggi e Vacanze has signed with Milano Assicurazioni SpA a public liability policy corresponding to the requirements of Article 99 Legislative Decree 206/05. It was also established a National Guarantee Fund to which all participants may address in the event of insolvency or bankruptcy of the organizer, pursuant to art. 100 Legislative Decree 206/05. Any failure in the contract must be reported by the participant without delay so that the organizer, his representative or the tour manager may remedy the situation promptly. In any case, any complaint must be made no later than ten days from the date of return by registered mail with return receipt.
10. Jurisdiction: Except what is required by legislation and consumer protection, any dispute arising from the conclusion, validity, existence, execution of this contract, it is exclusive jurisdiction of Court of Vicenza, with the exclusion of any other alternative or competing court.
Under and the effects of the Articles 1341 and 1342 Participant hereby is expressly and specifically to approve the following contract provisions: art. 2 (Payment); art. 4 (Withdrawal and refunds); art. 6 (Change Program); art. 8 (Liability of the organizer and the right of subrogation.); Art. 9 (Warranties and complaints); art. 10 (Jurisdiction).
Validity of the programs are published www.palladiooveview.it: 31.12.2013
